Our process
From first call to launch.
Three steps, no surprises — from the first hello to the day your agent answers its first call.
Let's talk.
We start with a relaxed discovery call to understand your business, goals, and vision. From there we map the call flows, booking rules, and phone numbers — so you know exactly what we're building before the first call goes live.
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A no-pressure conversation to get to know your business, your audience, and what success looks like for you. No jargon, no hard sell — just a genuine chat about where you want to go.
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We turn that conversation into a clear plan — the call flows, booking rules, and phone numbers that matter most — so you know exactly what we're building.
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We agree on a realistic budget and a timeline that fits your launch goals. Transparent from day one, with no surprise costs down the line.
Review & approve.
You hear a working draft of your AI agent and walk through every detail together.
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We build a draft agent you can actually call to experience the greeting, the booking flow, and the voice.
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You review, we refine. We walk through your feedback side by side and fine-tune the script and voice until it feels exactly right.
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Once you're happy with the direction, we lock in the script and scope. You give the go-ahead, and we move into deployment.
Launch day.
We complete final testing, connect your phone number, and your agent goes live — answering, booking, and following up from day one.
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Before launch we test everything across real call scenarios — booking edge cases, fallback-to-human paths, and voice latency — so your agent performs from the first call.
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Porting or forwarding your business line with no missed calls during the switch. Your new receptionist, answering from day one.
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We hand over the keys with a friendly walkthrough of how to review transcripts and requests, plus ongoing tuning support so your agent keeps improving long after launch.
Ready to go further?
Book a call and let's put your AI receptionist to work.